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Why Examinare Is Better Than A Free Survey Tool

Before considering a free survey tool, read the downsides and understand the upsides of Examinare Survey Tool.

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1. Privacy for your data

Free Survey Tool

When you are using a Free Survey Tool you are basically letting the ownership of the data into the website / “survey form builder” hands. You do not own the right for the data since you are not paying for it.

Examinare

With Examinare you always have ownership of your data. If you for some reason close your account with us it will be locked for viewing and removed after 14 days forever.

2. Uptime of your service

Free Survey Tool

Many Survey tools that provide a free service do not enclose any uptime guarantees. If your survey account is disabled or have an outage then there is no guarantee of it being up again.

Examinare

With Examinare we always monitor our underlying structure and if an error would occur then resolving it is our main priority. We know that if your customer can not reach your questionnaire when they have the time then the chances of them testing is very low.

3. Know what your service actually costs

Free Survey Tool

A free survey tool is never totally free, some tools ask you to pay a fee for getting access to more functionality.

Examinare

With Examinare you know what it costs, all the time, all the way. Don’t get us wrong, we do offer consulting but that is if you want us to give you an end to end service that involves dedicated time on your surveys / questionnaires. But even then you will know exactly what it costs.

4. Support when you need it

Free Survey Tool

Support from free survey tools normally needs to be paid for or is non-existent. Free email support is normally very slow and it is not always a way to get things done.

Examinare

Examinare offers Email support, Phone support (optional) and chat support to all our customers. We have a normal respond time on email less than 25 minutes. On phone we almost never have a long waiting que because of the very good online manual.

5. Get Support in your own language

Free Survey Tool

Support from a free survey tool if it exists is normally in only English.

Examinare

At Examinare we have support in Swedish, English, French, Arabic, Brazilian, Portuguese, Russian and Ukrainian. The support is by real support personnel and not a call center.

6. Free Survey Tools have many question types

Free Survey Tool

Many Free Survey tools are maintaining a lot of question types, this is a nice feature for you as an administrator but what you are missing here is that you cannot use these in real questionnaires and get quality data.

Examinare

Examinare uses 6 question types together with options to extend the functionalities. These are the question types that have been used before there was an internet. Even before there was pen and paper and it works. Our users have very high response rate, over 40% of the customers that get invited answers the survey or questionnaire.

7. Free tools don’t have integrations and API’s

Free Survey Tool

Most of the free tools do not have API (Application Programming Interface) that means that if your questionnaire or survey is answered upon you can then not use another web service to talk to the free tool and get data.

Examinare

Examinare has a strong API and customers have done integrations into Examinare from 2010 until now without the need to rewrite the integrations when upgrading is done on Examinare. We retain full backward compability on our Software since 2006 when Examinare was new. We also have some integrations like Dropbox, Zendesk amongst others.

8. Free tools don’t have a quota of unlimited answers

Free Survey Tool

Free tools normally locks you down on the amount of votes you can have registered in your account. You then want to upgrade to raise the quota.

Examinare

Examinare do not have a quota of our accounts. But if you want to get tons of tons of data into your account and feel you need you need the ability to create more than 2 surveys at the same time then you can upgrade to an unlimited account. There is however nothing stopping you when you want to invite a lot of people to answer surveys.

9. Free tools limit how many questions you can have per survey / questionnaire

Free Survey Tool

Many Free tools limits the amount of questions you can make on your survey.

Examinare

Examinare do not limit the amount of questions in a survey. When you create a survey or a questionnaire then there is no reason why we should ever stop you from doing just that.

10. Free tools do not you create multiple channels

Free Survey Tool

You cannot use a more advanced flow where for instance a person sending an SMS to you gets a questionnaire in return that this person fills out and then there can be more functionality added as future steps. Free tools normally do not have advanced features.

Examinare

Examinare has the ability to do very much advanced features and if you need support for your developer or a more detailed suggestion on how to make an advanced flow then our Developer Support know how to get this solved for you.

11. Free tools have more users

Free Survey Tool

Free tools normally brag on how many million users they have and that bigger companies have them as suppliers. But this normally not the case, it just means that they have a free account to use the service for free.

Examinare

Examinare is not a free service but if you add up the costs that you will be paying for upgrades with “free survey tools” and combine that with busy Phone Support that takes forever then you are getting more service and features for your dollar with us. Our mission is for you to have a quality Survey Tool that lets you do simple and amazing things very simple and to a price that will make all the headache go away. At Examinare we have many of the customers that the free tool have just for the fact that we do not tell everyone about everyone.

We keep a non-disclosure agreement with many of our customers. And many of the companies we work with keep us as their premium supplier because of the fact that we keep their Privacy and purpose a well-kept secret.







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