About IntegrationDelivery Evaluator is one of the easiest in use platforms of automatic Delivery control checks for Examinare users. The philosophy is very simple: when an order is placed on your website, in parallel it will be preconfigured in Delivery Evaluator and email, name etc. is put into the recipient information fields inside your Examinare Survey Tool account. Then the system will send the specially prepared survey to your clients according to your settings and analyze the received results afterwards.
On the storefront.
On your website a small banner will be showed to your users that you use an external system Delivery Evaluator for the survey. The same time this banner is shown, the recipient has been added to the system.
When a delivery is made.
When an order is marked as shipped, a banner is loaded with the included key and order number inside your administration system. After this banner is loaded the administrator will see in the banner that the follow-up is scheduled. Delivery Evaluator will then follow-up all orders according to the settings.
You can setup both the initial email and the follow-up email directly inside Delivery Evaluator.
All results include CSAT (Customer Satisfaction Score).
All the results are displayed inside Delivery Evaluator with CSAT calculations. Thus it is easier for you as the store-owner to check your satisfaction score, when the orders are being shipped.
We do all the setup work for you.
No need to worry will Delivery Evaluator work with your system/website or not and how to connect it. Our tech specialists will do all the necessary actions and insure that everything is working as it should. We always provide the necessary support and timely accompany our clients on any stage of the cooperation.
Installation InstructionsTo get started with Delivery Evaluator then contact Examinare and order an account.