Survey Tool

Shopify Integration

Send Automatic Customer Satisfaction Surveys with Shopify

See all Integrations

Made by:
Examinare AB

Pricing Structure:
Included in all accounts

Installation Instructions

Step 1: Activate the app in Shopify login.

To start with automatic Customer Satisfaction Survey Examinare needs access to your Shopify account. Examinare plugin for Shopify will only read your orders and the customer name and email. To start using this plugin you will need you to create a new Private App.

Navigate to your Shopify admin, click on Apps and click Private Apps. Click on Create Private Apps also located in same place as the top button for Private Apps.

Set a name and an email for whatever you want to use.

Step 2: Create your Customer Satisfaction Survey inside your Examinare account.

Step 3: Distribute your Survey.

Click on Distribute inside the edit view of your survey and click it to be activated as a private survey. If you have already distributed the survey as a public survey, then first deactivate it and then activate it again.

Step 4: Open the Shopify Integration inside your Examinare account and navigate to Shopify.

In the Shopify Integration copy and paste the API Key, Password and the domain name of your Shopify. The domain name is what is in your url bar between "https://" and "/admin", when you are inside Shopify admin.

When you will have entered this part of the information, choose the Survey inside the account that you want to send to your customers and the amount of days after the last update on the orders that are marked as successful.