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QUESTION TYPES AND ANSWERING METHODS

You can find all the question types you need to make a perfect survey inside Examinare Survey Tool. Our users are not bored with technical information and your respondents will always know how to answer your surveys.

Example of Questionnaire:

Computer version  Mobile Phone version

 

(Available in over 25 languages)

AVAILABLE ANSWERING METHODS:

Multiple choice question (1 correct answer)

Question 1

The most commonly used in any surveys and questionnaires. Can also be combined with a feedback text field so that you can get more information easily.

Typical Usage Examples:

– Gender

– Age indications

– Yes or No Questions

and many more.

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Multiple choice question (none or several correct answers)

Question 2Used in most of the surveys where you want the recipient to answer with more than 1 option. Examinare also records if the user do not fill in anything and you can also make this question type mandatory.

Typical Usage Examples:

– Service questions

– Usage questions

– Option picking

and many more.

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Free text question (1 correct answer is typed in)

Question 3Used when you want the recipient to answer by typing in text. A more advanced version of this question type is the “Free text question (Multiple answers)”.

Typical Usage Examples:

– Write your name

– Tell us what you think

– Why would you not like…

and many more.

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Osgood-scale (scale with counter parts)

Question 4 The Osgood-scale is commonly used in questionnaires around branding and feel. The basic idea is to put different feelings against each other. Scale steps can be regulated between 2 and 7 points.

Typical Usage Examples:

– Warm Vs. Cold

– Bright Vs. Dull

– Smart Vs. Dum

and many more.

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Gradient scale

Question 5Used for many questionnaires around service where the recipient is to grade different departments service level for example Support, Billing. One gradient scale can lower the usage of Multiple Questions but can also make your questionnaire more advanced for the common recipient and in that case lower the amount of votes.

Typical Usage Examples:

– How would you grade our departments : Support, Billing, Technical Support, Sales Department

– In form of the following factors, how would you grade our: Prices, Support, Time to Solution, Friendliness

and many more.

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Instructions

Question 6Instructions are not really a Question Type but is used to put in a more in detailed explanation of the following steps and can be used in any part of your questionnaire or survey.

Can be used to explain:

– Next steps

– How to think when grading Osgood or Gradient scale questions

– Can hold general information

and much more.

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Free text question (Multiple correct answers are typed in)

Question 7The Free text questions (Multiple Answers are typed in) is a more advanced version of the original Free text question. All fields can be made mandatory or optional and helps when getting information from a recipients.

Typical Usage Examples:

– Enter your: Name, Address, Postal Code, Zip-code and Country.

– Enter your serial number and product you are using from us to file a support request.

– Check and correct your following details

and much more.

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RECIPIENTS

You can reach your audience via all possible channels of communication, like electronic devices, websites or standard phone line.
Depending on the peculiarities of target audience and your business aims, the surveys you send can be public or private.

Public surveys & questionnaires

By using a public survey functionality, you can share your questionnaires through a link on your website or, for example, send it via your monthly newsletter. All answers gathered in a public survey will be 100% anonymous.

Private surveys & questionnaires

By using a private survey functionality, you can send out personal e-mail or cell phone invites to your recipients. Every invite will hold a personal link and Examinare Survey Tool makes sure that no recipient answers double. All answers from a private survey can be traced to the person(s) answering the survey, but can be made 100% anonymous in end reports.

REPORTING

Regardless of the quantity of results in your online survey, analyzing the responses is being made automatically in real time. The process of reports generation and representation is intuitive and easy. It is organized with different time-saving methods listed below.

Charts

In Examinare, we have different charts that serve your needs for quick answers.
Are you in a meeting? Do you need a quick answer?
Use our charts and get the answers directly on your screen.

Individual Votes View

With Examinare Survey tool you have a possibility not only to see the results summary, but also to check any vote yourself in all the details.
The results can be printed out directly from the reports area.

Exclude Results

Sometimes you may get unserious votes in public surveys. It can be expected since you are sharing the link to everyone and since we are working with people. You do not need to worry, open the vote in Individual Votes and click “Exclude”. The amount of excluded votes is noted by the system and can be included in the final report.

Exporting results to MS Excel

Would you like to have your answers in a tabular form? If so, then you will love our MS Excel export function. It only takes one click and you can see the results in your computer after a couple of seconds.

Exporting results to PDF-format

Do you need a detailed report of the survey? Go into your account at Examinare and click PDF. You will get a detailed report with charts, which is downloaded in a couple of seconds. Examinare Survey Tool is there to assist you all the way.

Exporting results to SPSS

Do you work with SPSS? If so, then you are only one mouse-click away from analyzing your surveys using SPSS. We have downloadable files in “.sav” and the “.sps” formats.

SECURITY

We at Examinare are always looking after your feedback with our help. We have cutting edge SSL encryption and hosting in secure datacenters. However, we do not stop there, we also have the ability to add IP blocking to your account, if you want to minimize access to your admin area.

  • SSL encryption;
  • IP blocking on your administration account;
  • Secure datacenters with around the clock surveillance;
  • Backup every hour in case you delete something you want to restore.

Privacy is our primary concern.

Privacy not only for you, but also for the people answering your questions is something we take very seriously. That is why we never store any personal information about your recipients in cookies or anywhere outside the system.

If you are concerned about storing information of sensitive nature, then you can rest assure that we do not copy any data, except for backups, and we have a non-disclosure policy to all our clients, small or big. If that is not enough for you, then we are happy to sign an individual Non-disclosure agreement, when you hire us to consult for you.

 

LAYOUT

What makes your recipients willing to answer? Stylish design or functionality that everyone understands? With Examinare survey tool you do not have to choose! We have both.

Logotype, survey’s colors and form, Start Page, Thank You Page, font size and many other layout features are customizable. You can let your imagination fly and make the survey look just the way you need without any limitations.

Your Own Logo and Customizable Survey Look

Use your own logotype and graphical style in one mouse click or get advanced and use our CSS styling code feature. If you change your logo, then you can update all the surveys by changing the logotype in one place. If you have projects that need a separate style then you can use that separately as easy as your main style within the same organization or project.

Describe Your Survey in a Start Page and Finish With a Thank You Page

If you want to start your survey with general information about your company’s purpose, just activate a Start Page on the survey form.
You are also welcome to use a Thank You Page! It will appear every time a survey is finished, and will be set for all your surveys.

Any Worries About Poor Eyesight?

With Examinare, you are able to control how well will you see the letters on computer screen. All survey forms have functions for poor eyesight. With one mouse click text on all survey forms can be controlled and expanded to a larger font size.

FULLY TRANSLATED AND LOCALIZED SURVEYS AND SURVEY TOOL

Examinare Survey Tool is translated into more than 25 languages and can be used with both left-to-right and right-to-left orientated writing styles. The following languages are today active in our tool and can be used in any Examinare account.

 

  • English
  • German
  • Swedish
  • Danish
  • Norwegian
  • Finnish
  • Dutch
  • French
  • Italian
  • Spanish
  • Thai
  • Japanese
  • Chinese Simplified
  • Arabic
  • Russian
  • Portuguese Europé
  • Portuguese Brazil
  • Hindi
  • Tagalog
  • Polish
  • Hebrew
  • Ukrainian
  • Greek
  • Turkish
  • Macedonian

WE ALSO SUPPLY YOU WITH A DEVELOPER API

Our system is fully functional by our API connection. You or your own developer can use our API to automate Survey Invites, get data about recipients or get votes both in individual view or with demographics attached.

You can also use our API to control phone surveys distribution and Magic Polls™.

Read more in our Developer section

 

 







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